Frequently Asked Questions
- What are the ages of children and babies that should be considered at the time of check-in? What are the ages of children and babies that should be considered at the time of check-in?
At the time of check-in, those who are up to 2 years old, inclusive, are considered babies, and those who are between 3 and 12 years old, inclusive, are considered children.
- What does all-inclusive mean at NAU Sao Rafael Suites - All Inclusive? What does all-inclusive mean at NAU Sao Rafael Suites - All Inclusive? All-inclusive at NAU Sao Rafael Suites means unlimited meals at all times of the day, unlimited drinks at all on-site bars, seasonal entertainment, activities, games, sports, and much more.
- Does NAU Sao Rafael Suites - All Inclusive offer restaurants? Does NAU Sao Rafael Suites - All Inclusive offer restaurants? The hotel offers bar, a pool bar, a buffet restaurant, and A La Carte restaurant to guest staying at the hotel.
- What family activities does the hotel offer? What family activities does the hotel offer? The hotel offers families many activities including a pool snorkeling, scuba diving, fishing, tennis, canoeing, windsurfing, live music, and many more.
- How far in advance should I make a reservation? How far in advance should I make a reservation? We recommend guest making a reservation at least a week or two in advance to ensure availability. During peak seasons, we recommend booking up to three or four weeks in advance.
- Does NAU Sao Rafael Suites - All Inclusive offer electric vehicle charging? Does NAU Sao Rafael Suites - All Inclusive offer electric vehicle charging? Yes, NAU Sao Rafael Suites offers guest electric vehicle charging stations, at an additional cost. For more information, please contact the reception.
- What is the best time of year to visit the Algarve coast of Portugal? What is the best time of year to visit the Algarve coast of Portugal? Although being a year-round destination, the peak time of year to visit the Algarve coast is is during the dry season between April and October, when temperatures are at their highest and rainfall is at its lowest.
- Can I walk to the beach from NAU Sao Rafael Suites - All Inclusive? Can I walk to the beach from NAU Sao Rafael Suites - All Inclusive? Yes, the closest beach is just a 10-minute (600 meter) walk from the hotel.
- Does NAU Sao Rafael Suites - All Inclusive offer accommodation for families and groups? Does NAU Sao Rafael Suites - All Inclusive offer accommodation for families and groups? Yes, the hotel offers families and large groups 2-bedroom suites, family rooms, and family plus rooms. The family plus rooms sleep up to 6 adults or 4 adults with 2 children.
- What activities does NAU Sao Rafael Suites - All Inclusive offer? What activities does NAU Sao Rafael Suites - All Inclusive offer? In addition to the many family activities listed above, guest can enjoy the on-site spa and pool.
- How much is parking at NAU Sao Rafael Suites - All Inclusive? How much is parking at NAU Sao Rafael Suites - All Inclusive? The hotel is happy to offer guests free parking during the duration of their stay.
- Does the NAU Sao Rafael Suites charge a touristic tax? Does the NAU Sao Rafael Suites charge a touristic tax? Yes, according to Regulation No. 448/2024, all guests over the age of 13 must pay a municipal tourist tax for overnight stays in tourist accommodations in Albufeira. The tax is €2 per night, up to a maximum of 7 nights per guest per stay. The tourist tax will be charged at the hotel at check-in.
- Does NAU Sao Rafael Suites - All Inclusive offer food or drink service at the pool? Does NAU Sao Rafael Suites - All Inclusive offer food or drink service at the pool?
The hotel has a seasonal Pool Bar Restaurant that offers both drinks and food from 10:00 to 18:30
- Is NAU Sao Rafael Suites - All Inclusive pet-friendly? Is NAU Sao Rafael Suites - All Inclusive pet-friendly?
Pets up to 10kg are welcome at the Family Rooms at NAU Sao Rafael Suites for an additional fee per night. Maximum 1 pet per room.